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    Customer Service Customer Service
    Power quality is a key customer service issue for investor-owned utilities, municipal utilities and rural cooperatives. From supermarkets and retail operations, to manufacturing and high-tech facilities, customers expect a certain level of power quality and reliability delivered from their local utility. Education and power quality monitoring have been effective tools in developing trusted, cooperative relationships between the utility and their customers.

    Benefits of Power Monitoring

    Proactive management of power resources: The continuous capture of all events enables users to develop trend lines and algorithms to maintain real-time illustrations of infrastructure performance and improve reliability, while automated alerting sends alarms to power managers before problems occur.

    Reliability-based monitoring approach: The value and longevity of power conditioning and mitigation equipment can be optimized by a reliability-based monitoring approach using power quality monitoring instrumentation.

    Early detection of problems: Problems can be detected before they cause damage through benchmarking that sends “alerts” when conditions begin to deteriorate. For contract negotiation, monitoring data documents power quality and demand for utilities or energy services providers.

    Troubleshooting: Power monitoring instrumentation has been designed to help identify the nature and severity of power quality problems to prevent them from recurring. Automated software pinpoints the location, magnitude and duration of events to quickly remedy harmful situations.


    Products & Services for Customer Service
    Handheld and Portable Instruments: Typically used for troubleshooting or forensic investigation of power quality problems, these instruments can be brought into the field and used to collect information on an as-needed basis. Dranetz’s weather-resistant packaging enables users to leave instruments in the field for long-term monitoring and studies.
    http://www.dranetz.com/products/products.cfm
    Permanently Installed, Continuous Monitoring Systems: The continuous capture of power quality and energy data puts facility managers in a position to proactively manage their power infrastructure, by increasing their knowledge and giving them the tools to increase system reliability.
    http://www.dranetz.com/products/prod2.cfm?prodcat=5

    Power Quality Software: Interpreting power monitoring data can be an overwhelmingly complex and time-consuming task. Dranetz prides itself on having the most user-friendly power quality software on the market.
    Power Quality Audits: Modern power systems are highly complex. To ensure reliable performance they require consideration of all issues, problems, causes and potential solutions. The PQAudit identifies and addresses all aspects of power quality, such as harmonic distortion, low voltage, voltage sags, wiring and grounding, and poor power factor.
    http://www.electrotek.com/pqaudit/

    Power Monitoring Management Services: With increasing pressure to produce more with less, while meeting the ever-increasing power management needs of your organization, why not turn your power monitoring program over to the experts. Dranetz offers an ongoing power monitoring service that includes data download, report writing, data interpretation and more—right from the Web
    http://www.powermonitoring.com/
    Power Quality and Power Systems Consulting: From time to time, a facility needs to engage the services of an expert in the area of power quality. Our sister company, Electrotek Concepts is recognized throughout the world as having the credentials to analyze virtually any power system issue and develop and implement a wide range of solutions.
    http://www.electrotek.com/custpq.htm

    Satisfied Customer Service Customers
    Among our many satisfied customers are:
  • Public Service Electric & Gas
  • Southern California Edison
  • Connectiv Power
  • Texas Utilities
  • Southern Companies
  • Baltimore Gas & Electric


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    Signature System | Electrotek Concepts | Daytronic Corp.
    Dranetz is a Global Power Technology, Inc. Company